Frequently Asked Questions
Everything you need to know about our Cold-Pressed beauty essentials.
Are Raw Sugar products cruelty-free and vegan?
Yes! All Raw Sugar products are 100% cruelty-free and vegan. We never test on animals, and our formulas are crafted with plant-derived ingredients.
What does 'Cold-Pressed Technology' mean?
Our signature Cold-Pressed technology extracts the nutrients from whole fruits and plants without using high heat, ensuring the most potent vitamins and minerals are preserved for your skin and hair.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund.
Are your bottles recyclable?
Sustainability is at our core. Our bottles are made from 25% post-consumer recycled plastic and are fully recyclable. Please check your local recycling guidelines for the bamboo caps.
Do your products contain sulfates or parabens?
Never. Raw Sugar products are formulated without sulfates, parabens, phthalates, or dyes to keep your beauty routine clean and gentle.